Frequently Asked Questions

All reservations are subject to the Uniform Terms and Conditions for the Hospitality Industry. You can find them here.

You can easily make a reservation through our website hotelpaal8.nl or by sending an email to receptie@hotelpaal8.nl.

If you wish to stay with us with a larger party, please contact us by email at receptie@hotelpaal8.nl for a suitable offer.

Yes, we always offer the best rates on our own website.

When you make a reservation by phone or through our website, you will receive confirmation by email within 24 hours.

You can pay with us by debit card, cash or credit card.

If you make a reservation directly with us, we ask for a (down) payment or credit card details as a guarantee for the reservation. If you book through www.hotelpaal8.nl, you can pay for the reservation online immediately.

Your room is available from 3:00 PM. Are you arriving at the hotel earlier? This is no problem. You can leave your luggage with us and enjoy the island. If your room is ready earlier, you can of course already use the room.

You can check out until 10:30 AM. Upon request, subject to availability, a late check-out is possible; the cost is €35 per room or suite.

Yes, our hotel has 1 spacious suite with adaptations for guests with disabilities.

No, not all rooms are on the sea side. If you wish to have a specific room type on the sea side, the surcharge is €12.50 per night.

Yes, every room has a safe that you can secure with a personal access code.

Smoking is not allowed in the hotel and in all rooms. Smoking is only permitted at the entrance of the restaurant and reception.

The breakfast buffet is from 8:00 AM to 10:30 AM. You can indicate which time slot you prefer when checking in. The first option is to come in between 8:00 AM and 9:00 AM. The second is from 9:15 AM to 10:00 AM.

Yes, dogs are allowed in the restaurant. The dog must be kept on a leash.

It is also possible to order room service to your room. The cost for this is €8.50. For lunch and dinner you can choose from the restaurant menu. For room service breakfast, you can fill out a form at the reception.

If you have specific dietary requirements (e.g. gluten-free, diabetes, etc.), we would like to hear about this before arrival via receptie@hotelpaal8.nl, so we can take this into account.

Yes, free WiFi is available throughout the entire hotel.

Yes, a maximum of 1 dog per room is allowed. This must be communicated in advance. The surcharge is €17.50 extra per night.

The hotel is accessible 24 hours a day. When the reception is closed, you can enter through the night entrance with your room key.

Enjoy cycling across the island on bicycles from bike rental company Tijs Knop; this is the best way to explore the island. We have men's and women's bicycles ready for you at the hotel. Electric bicycles, tandems, dog carts, and child seats must be reserved in advance, and we will arrange to have them ready for you at the hotel.

Many fun and sporting activities can be reserved through the reception. There is also an information folder at the reception with the range of all activities and excursions available during the period of your stay with us.

If you don't have a car or bicycle with you, you can take the bus from the port to the hotel free of charge on the day of arrival and departure. For the bus to Paal 8 Hotel aan Zee, take line 2. During the winter period, there is no bus service on Tuesday, Wednesday and Thursday. For all information, visit https://www.bus-terschelling.nl/lijn2

It is also possible to rent a bicycle at the port from bike rental company Tijs Knop; they will then transport your luggage to the hotel free of charge. You can book online at www.tijsknop.nl

If you would like to come to Paal 8 Hotel aan Zee by taxi, this is of course possible. Upon arrival of the ferry, several taxis are available at the port area.

There is a public parking area 150 meters from the hotel where you can park your car.

The Guest App is a convenient application that gives you all hotel information and services directly on your phone during your stay at Paal 8 Hotel aan Zee. From restaurant reservations and wellness bookings to your room key and current hotel announcements.

You can easily download the Guest App by scanning the QR code you receive at check-in or find in your room. Then you install the app and log in with your reservation details.

With the Guest App you can:

· View hotel information and facilities

· Discover activities and attractions on Terschelling

· View the restaurant menu and reserve a table

· View wellness information and book treatments

· Contact reception directly

· Receive special offers and hotel announcements

· Check in and check out online

· Open your hotel room with your digital room key

Yes, the Guest App is completely free to download and use during your stay.

Yes, you simply log in with your reservation details that you receive at check-in. This gives you immediate access to all functions of the app.

If your hotel room is equipped with a digital lock, you can activate it via the app. Open the app, go to the room key and hold your phone against the lock to open the door.

Most functions of the Guest App require an internet connection. It is therefore convenient to use the free WiFi network in the hotel.

Are you having problems with the app or unable to log in? Then contact reception via the app or by phone. Our team will be happy to help you.